Dogwood Guitars

  • Home
  • About
  • Guitars
    • Dogwood Models
    • Guitar Galleries
    • Ordering your Dogwood Guitar
    • FAQ’s
  • Services
  • Lutherie Classes
  • Pictorials
    • Repairs
    • How to Correctly String a Guitar
    • Building A Monarch
    • Making a Spalted Maple Rosette
    • Pearl and Abalone Inlay
  • Articles
    • Technical
    • Viewpoint
  • Testimonials
  • YouTube
  • Contact
You are here: Home / Dogwood Acoustic Guitars / Warranty Information

Warranty Information

Dogwood acoustic guitars have a lifetime warranty against defects in materials and workmanship. This warranty applies to the original owner and will be honored for as long as I am actively building and repairing guitars. This warranty does not cover normal wear, damage from improper humidity or temperature, abuse, or correcting repairs performed by unauthorized persons. Finish settling or checking, fret wear, and changes in geometry are among the things that are considered normal wear.

Dogwood instruments are made using the best in materials and in a humdity and temperature controlled environment. All materials and methods are industry standard or better. I stand behind my work, and I take care of my customers! I am well-known for being a leader in customer service and if you have a problem with your guitar, I will do my best to make you happy.

Acoustic guitars are by nature rather fragile. Most of the wood used to build them is thin and subject to damage if treated improperly. Allowing your guitar to become dehydrated will lead to problems such as cracks, loose braces, bridges lifting, and excessive changes in geometry which affect playing action. These problems are almost always due to dryness or heat. A common source of the latter is leaving the guitar in a hot car or trunk. Bringing a guitar inside from the cold and exposing it to warmer temperatures too quickly can cause finish checking, which is harmless but unsightly. None of these issues are considered problems relating to defects and are not covered under warranty.

Many guitars will need a neck reset as they age. This is due to changes in geometry from string tension over time, and is not a reflection of poor quality. Gibsons, Martins, Taylors, Guilds… they can all need this adjustment eventually. Neck resetting requires skill and special tools. Dogwood guitars use a modern bolt-on mortise and tenon neck joint that makes neck resetting much easier than the traditional dovetail joint. (Taylor and other companies use a bolt-on neck for this same reason.) There is no structural or tonal compromise with this neck joint. Should your Dogwood ever need this service, please contact me for the best price.

  • Email
  • Facebook
  • YouTube

Customer Testimonial: Les Paul Setup

"The work you did on the fretboard, frets and bridge of my Les Paul fixed the problem I was having and it plays better than ever. Dogwood Guitars has become my #1 choice for guitar repairs and I'll be sure to recommend you to my musician friends. … [Read More...]

Customer Testimonials: Monarch 12 String

"Greg Maxwell's 12-string Monarch guitar is the product of an artist. I played the guitar among a small of group of rock-climbing paramedics during my interim stay in Richmond, Kentucky, before returning to Kailua, Hawaii, and the comments about the … [Read More...]

1968 Fender Jazz Bass Neck Work

A customer brought me a very cool 1968 Fender Jazz Bass neck. The neck is fretless and- as the Beatles would say, "very strange"- it had no nut slot. There was also a piece of binding missing at the heel. The customer was interested in having the … [Read More...]

The Importance of a Good Setup, Part Three

In the first two parts of this article, we have looked at basic setup services, which include setting the neck relief and string action, as well as new string installation and other basic adjustments. We have also discussed some improvements and … [Read More...]

Luthier Services & Labor Estimates for 2021

Dogwood Guitars is a full-service setup and repair shop. We are equipped to handle all of your acoustic and electric guitar adjustment and repair needs. The prices listed below are labor estimates and do not include parts such as new strings, bone … [Read More...]

Blog: Spalted Maple Rosette

I love spalted wood, especially spalted Maple. My affection toward this unique combination of color and pattern goes back to the 1980's, when I became introduced to the work of James Krenov. In 1983 a friend and I discovered a huge spalted Maple … [Read More...]

Visit us on YouTube…

Follow Dogwood Guitars

  • Email
  • Facebook
  • Instagram
  • YouTube

Technical Articles

Why do old guitars sound better?

Why do some old guitars sound so good? Even inexpensive guitars can age into really good sounding instruments, and some old guitars attain legendary tone. Why is this? The answer can be found in one of three factors and the best … [Read More...]

More Technical Articles

Viewpoint Articles

Exploring Common Guitar Myths

I am going to divide this article into two sections: Myths and misunderstandings about playability and care; and myths about tone. We will take these two topics in order. Playability and Care So, your guitar is a little hard to play, the … [Read More...]

More Viewpoint Articles

Copyright © 2025 Dogwood Guitars