Dogwood Guitars

  • Home
  • About
  • Guitars
    • Dogwood Models
    • Guitar Galleries
    • Ordering your Dogwood Guitar
    • FAQ’s
  • Services
  • Lutherie Classes
  • Pictorials
    • Repairs
    • How to Correctly String a Guitar
    • Building A Monarch
    • Making a Spalted Maple Rosette
    • Pearl and Abalone Inlay
  • Articles
    • Technical
    • Viewpoint
  • Testimonials
  • YouTube
  • Contact
You are here: Home / Dogwood Acoustic Guitars / Warranty Information

Warranty Information

Dogwood acoustic guitars have a lifetime warranty against defects in materials and workmanship. This warranty applies to the original owner and will be honored for as long as I am actively building and repairing guitars. This warranty does not cover normal wear, damage from improper humidity or temperature, abuse, or correcting repairs performed by unauthorized persons. Finish settling or checking, fret wear, and changes in geometry are among the things that are considered normal wear.

Dogwood instruments are made using the best in materials and in a humdity and temperature controlled environment. All materials and methods are industry standard or better. I stand behind my work, and I take care of my customers! I am well-known for being a leader in customer service and if you have a problem with your guitar, I will do my best to make you happy.

Acoustic guitars are by nature rather fragile. Most of the wood used to build them is thin and subject to damage if treated improperly. Allowing your guitar to become dehydrated will lead to problems such as cracks, loose braces, bridges lifting, and excessive changes in geometry which affect playing action. These problems are almost always due to dryness or heat. A common source of the latter is leaving the guitar in a hot car or trunk. Bringing a guitar inside from the cold and exposing it to warmer temperatures too quickly can cause finish checking, which is harmless but unsightly. None of these issues are considered problems relating to defects and are not covered under warranty.

Many guitars will need a neck reset as they age. This is due to changes in geometry from string tension over time, and is not a reflection of poor quality. Gibsons, Martins, Taylors, Guilds… they can all need this adjustment eventually. Neck resetting requires skill and special tools. Dogwood guitars use a modern bolt-on mortise and tenon neck joint that makes neck resetting much easier than the traditional dovetail joint. (Taylor and other companies use a bolt-on neck for this same reason.) There is no structural or tonal compromise with this neck joint. Should your Dogwood ever need this service, please contact me for the best price.

  • Email
  • Facebook
  • YouTube

Fender Strat Tuneup

Fender Strat Tuneup and Setup The Fender Strat is a classic electric guitar that is justly famous for its role in the history of blues and rock music. The quality of individual Strats can vary from excellent to dismal depending on model, year, and … [Read More...]

Customer Testimonial:

"In thirty years of playing and actively gigging in and around Ohio, I’ve had my fair share of guitar maintenance issues. Greg is by far the most customer-service oriented luthier I’ve dealt with.  Not to mention the top notch quality of his work.  … [Read More...]

Customer Testimonials: Morgan Monroe

Greg... Thanks again for the top notch work you performed on my Morgan Monroe. Although this guitar is an expendable "gigging" tool you made it sound and play like a much more expensive instrument. It sure is comforting to know someone with your … [Read More...]

The Importance of a Good Setup, Part One

I've played guitar since I was in high school, which was longer ago than I care to dwell on! I am also the sort of person who lives by the axiom, "If it ain't broke don't fix it!" Because of this, I did not understand the benefits of having my … [Read More...]

Customer Testimonials: European Maple Eminence

"Several years ago when I found out that Greg was starting to make hand made guitars, I knew that I wanted one. Did I need one? No, but that didn't mean I wanted it any less! This past January my wife out of the blue said I should contact Greg and … [Read More...]

How to Correctly String a Guitar

When I went to lutherie school I discovered that, like many guitarists, I was stringing my guitars incorrectly. And judging from the inspections that I give to all the guitars that come into my shop, this is a very common problem. I can hear some … [Read More...]

Visit us on YouTube…

Follow Dogwood Guitars

  • Email
  • Facebook
  • Instagram
  • YouTube

Technical Articles

The Science and Theory of Tonewoods

Search out any discussion about tone and tonewoods on the internet and you will quickly find a wide variation of opinions among players and builders alike. However, the majority will almost always list "tonewoods" and/or specific species of Spruce … [Read More...]

More Technical Articles

Viewpoint Articles

The Three Elements of a Great Guitar

Guitar players and collectors have so many choices available to them. New, used, factory brands, custom hand built...how do you narrow down the choices to the best option for you? In my opinion, any guitar should be measured by three … [Read More...]

More Viewpoint Articles

Copyright © 2025 Dogwood Guitars