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You are here: Home / Customer Testimonials / Customer Testimonial:

Customer Testimonial:

“In thirty years of playing and actively gigging in and around Ohio, I’ve had my fair share of guitar maintenance issues. Greg is by far the most customer-service oriented luthier I’ve dealt with.  Not to mention the top notch quality of his work.  After other repairmen wrote off my beloved workhorse of an acoustic, Greg was able to make a fair assessment of the guitar and recommend practical repairs that wouldn’t break the bank. He turned the work around for me very quickly so that my gigging schedule would not be affected by using a “backup” guitar.  I was so impressed with the outcome that my back up guitar wound up at Greg’s shop for a full set-up, new nut, saddle and all.”
–Rob Chandler-Worship Leader, Studio Owner, Session Guitarist
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The Importance of a Good Setup, Part Three

In the first two parts of this article, we have looked at basic setup services, which include setting the neck relief and string action, as well as new string installation and other basic adjustments. We have also discussed some improvements and … [Read More...]

The Importance of a Good Setup, Part Two

In the first part of this article, I discussed the elements of a basic setup. These include checking the neck relief and the action at the first and twelfth frets, as well as installing new strings and performing a few other basic adjustments. In … [Read More...]

Voicing and Tap Tuning of Acoustic Guitars

Voicing and tuning are important elements of great tone. A great guitar has great tone, great playability, and great appearance, in that order. Fancy wood, a high gloss finish, and lots of Abalone inlay are visually beautiful but have … [Read More...]

About Greg Maxwell

I've lived in central Ohio my entire life, and I've built things for as long as I can remember. I cut my teeth as a woodworker doing fancy interior wood trim for a custom home builder in the early 80's after deciding that performing music for a … [Read More...]

Customer Testimonial:

"In thirty years of playing and actively gigging in and around Ohio, I’ve had my fair share of guitar maintenance issues. Greg is by far the most customer-service oriented luthier I’ve dealt with.  Not to mention the top notch quality of his work.  … [Read More...]

Ordering your Dogwood Guitar

Please Note: Due to my heavy repair and restoration schedule, I am no longer building custom acoustic guitars. This is an archive page. Thank you for choosing to order one of my handmade acoustic guitars. From the day we begin to design your dream … [Read More...]

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Technical Articles

Humidity, Temperature, and Your Guitar

Maintaining your wooden instruments at an appropriate level of humidity year round is vital to their health and well-being. It is surprising how many owners of expensive instruments are unaware of this. I suppose that the primary reason is a lack … [Read More...]

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Viewpoint Articles

The Three Elements of a Great Guitar

Guitar players and collectors have so many choices available to them. New, used, factory brands, custom hand built...how do you narrow down the choices to the best option for you? In my opinion, any guitar should be measured by three … [Read More...]

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